Last month, the City of Phoenix submitted a complaint against a supervisory care center in Phoenix, alleging neglect of the residents. Our team from Assisted Living Licensing worked with the Phoenix Police Department, Phoenix Fire Department, and a Phoenix neighborhood association to conduct an investigation of the supervisory care center. The investigation substantiated that approximately 50 residents were experiencing neglect. The owner was cooperative, and agreed to our request to relinquish the license. The residents were all relocated and their care was monitored until this could safely be accomplished. The Division of Behavioral Health Services, AHCCCS, Attorney General’s Office, the Long Term Care Ombudsman, Adult Protective Services, and Magellan all worked with our Licensing Team to respond to this urgent need.
Thanks to everyone for their hard work in helping protect the health and safety of the residents but especially Rosey Diaz, Christy Neal, Ellie Strang, Zakiya Torkwase, Jim Tiffany, Brenda Robbins, Idalia Brown, and Bob Sorce!
It happened to my granny while she was in assisted care. I’m still coming to terms with it.