In early September the Council of State Governments (CSG) will be awarding their highly competitive CSG Awards for innovative practices. Magellan Health Services of Arizona is a regional finalist for the award because of their innovative online provider outcomes dashboard. The dashboard has been a partnership between our Division of Behavioral Services, Magellan and 4 adult provider network organizations (CHOICES Network, People of Color Network, Partners In Recovery Network and Southwest Network). It provides key information for our service recipients and their families as well as the providers themselves with the goal of improving consumer choice and outcomes. The dashboard measures areas that are working well and those that need improvement. Magellan’s collaborated in the development and implementation of the dashboard.
The other Regional Behavioral Health Authorities (RBHAs) including CPSA, NARBHA, and Cenpatico also have developed web-based dashboards that depict provider-level performance. At the upcoming RBHA CEO meeting next week, each RBHA will be demonstrating their dashboard to share best practices. Congrats DBHS Team!